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Terms of Service

Last updated: October 31, 2026

Welcome to Electrify Entertainment. These Terms of Use (“Terms”) are a binding legal agreement between you and Electrify Entertainment LLC, a Texas limited liability company (“Electrify,” “we,” “us,” or “our”). They apply to our website at www.electrifyentertainment.com, our mobile games and apps for iOS and Android, our community spaces, and any related services (together, the “Services”).

 

Please read these Terms carefully. By visiting our website, downloading, installing, or playing any of our games, or joining our community, you agree to these Terms, our Privacy Policy, and our Community Guidelines. If you do not agree, do not use the Services.

1. Agreement to these Terms

By downloading, installing, accessing or playing any game, or by using our websites, Discord server or other services (together, the "Services"), you agree to these Terms of Service ("Terms") and to our Privacy Policy. If you do not agree, do not use the Services.

 

Please read Section 21 carefully. It requires most disputes to be resolved by individual binding arbitration instead of in court, and waives your right to take part in a class action. You can opt out of arbitration within 30 days, as Section 21 explains.

2. Who we are

The Services are provided by Electrify Entertainment LLC, a Texas limited liability company ("Electrify," "we," "us" or "our").

 

3. Age and eligibility

  • You must be at least 13 years old to use the Services. Our games are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

  • If you are under 18, or under the age of majority where you live, you may use the Services only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use, including any purchases.

  • Some games may carry a higher age rating in the App Store or Google Play. You must meet the age rating of each game you play.

  • You may not use the Services if you are barred from doing so under the laws of the United States or the country where you live.

4. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above. If a change is material, we will give you reasonable notice before it takes effect, for example through an in-game message, on our website or by email. Your continued use of the Services after a change takes effect means you accept the updated Terms. If you do not agree to a change, you must stop using the Services.

5. Your license to use the Services

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to download, install and use the Services for your own personal, non-commercial entertainment, on devices you own or control, as permitted by the rules of the app store you downloaded from.

 

We and our licensors own the Services. You receive a license, not ownership. All rights not expressly granted to you are reserved.

6. Platform accounts and saved progress

  • Our games may use your Apple Game Center, iCloud or Google Play Games account to save progress, show achievements and leaderboards, and restore purchases. Those accounts are provided by Apple or Google under their own terms, and you are responsible for keeping them secure.

  • We do not guarantee that progress, items or Virtual Items will be restored if you lose access to your platform account, change devices without syncing, delete the game, or clear its data.

  • You may not sell, transfer, share or rent your account, your progress or any Virtual Items.

7. Virtual Items, Pulse and in-app purchases

7.1 What they are

Our Games may include Virtual Items that you can earn through play, receive as rewards (including for choosing to watch ads), or obtain through in-app purchase.

7.2 License, not ownership

  • Virtual Items are licensed to you under Section 5. You do not own them, and they are not your personal property.

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  • Virtual Items have no monetary value. They cannot be redeemed, sold, or exchanged for real money, goods, services, or anything of value outside the Game where you got them, and Electrify will never buy them back.

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  • Virtual Items cannot be transferred between players, platforms, or Games unless a feature we provide expressly allows it.

7.3 Managing the game economy

  • We may manage, regulate, modify, rebalance, or remove Virtual Items, their prices, and how they are earned or used, as part of running a fair game. We may set limits on how many Virtual Items you can hold or buy.

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  • We will not remove cosmetic items you paid real money for, except as required by law, for a violation of these Terms, as described in Section 7.4, or if the Game is discontinued under Section 20.

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  • Virtual currency does not expire while the Game is available. Limited-time items and event rewards are available only for the period we announce.

7.4 Errors and reversals

  • If Virtual Items are delivered to you by mistake (for example, because of a pricing or system error), we may correct your balance.

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  • If a purchase is refunded, reversed, or charged back, we may remove the Virtual Items delivered with it, or an equal amount.

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  • Virtual Items obtained through cheating, exploits, ad fraud, or other violations of these Terms may be removed without refund.

7.5 Soft-launch and test versions

Progress and Virtual Items in playtest, soft-launch, or other pre-release versions of a Game may be reset before global release (see Section 19). If items bought with real money in a soft-launch version are reset, we will make reasonable efforts to restore them or provide equivalent value after global release.

7. Virtual Items, Pulse and in-app purchases

What Virtual Items are. Our games may include in-game currency (such as Pulse), upgrades, skins, cosmetic items, passes and other virtual content (together, "Virtual Items"). Virtual Items may be earned through play, received from rewarded ads, or bought with real money.

 

A license, not property. When you obtain a Virtual Item, you receive a limited, personal, non-transferable, revocable license to use it within the game. Virtual Items have no monetary value, are not real money or property, and cannot be redeemed for cash, sold, traded or transferred, inside or outside the Services. We do not operate or recognize any secondary market for Virtual Items.

 

Purchases. In-app purchases are processed by Apple or Google, not by us, under their terms and payment policies. We never receive or store your full payment card details. Prices are shown in the store at the time of purchase and may include applicable taxes.

 

All sales are final. Except where required by law or by the app store's policies, purchases of Virtual Items are final and non-refundable. Refund requests are handled by the store you paid: Apple https://reportaproblem.apple.com or Google Play https://support.google.com/googleplay/answer/2479637.

 

Changes. We may manage, adjust, rebalance, rename or remove Virtual Items and their prices, effects or availability as we develop the game. Virtual Items may be lost if your license ends, if a game is shut down (Section 17), or if we suspend an account for breaking these Terms.

 

Parents. Purchases can be restricted with your device's parental controls, such as Apple Screen Time or Google Play purchase authentication.

 

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8. Advertising and rewarded ads

  • Our games are free to play and may show ads served by third-party ad networks, such as Google AdMob and the ad networks that serve ads through it. How these partners use data is described in our Privacy Policy.

  • Some games offer optional rewarded ads: you choose to watch an ad in exchange for an in-game reward. Watching is always optional. We may change, limit or stop rewards at any time, and a reward may not be delivered if an ad fails to load or play fully.

  • You may not use ad blockers, scripts, bots, emulators or any other method to generate fake ad views, clicks or rewards. We may remove rewards obtained this way.

  • We are not responsible for the content of third-party ads or for products and services advertised. Report an inappropriate ad to hello@electrifyentertainment.com.

9. Rules of conduct

You agree not to, and not to help anyone else to:

 

  • cheat, or use hacks, mods, bots, macros, exploits, automation software or any unauthorized third-party software;

  • exploit bugs or errors instead of reporting them to us;

  • copy, modify, reverse engineer, decompile, disassemble or create derivative works of the Services, except where the law expressly allows it;

  • interfere with, disrupt, overload or try to gain unauthorized access to the Services, our servers or other players' accounts;

  • buy, sell, trade or offer Virtual Items, accounts or progress for real money or anything of value outside the Services;

  • harass, threaten, bully, impersonate, defame or discriminate against anyone, or post hateful, sexually explicit, violent or illegal content;

  • spam, scam or phish other players, or promote products or services without our permission;

  • use the Services for any commercial purpose, or in violation of any law or of these Terms.

 

We may investigate suspected violations and take action under Section 16.

10. Player content and feedback

Player content. Player names, messages, images, clips and other material you submit through or about the Services ("Player Content") remain yours. You grant us a worldwide, royalty-free, non-exclusive, perpetual, transferable and sublicensable license to host, use, reproduce, display, modify and distribute your Player Content in connection with operating, improving and promoting the Services. You confirm you have the rights to the Player Content you submit and that it does not break these Terms. We may remove Player Content at any time.

 

Feedback. If you send us ideas, suggestions or feedback, we may use them for any purpose without paying or crediting you.

 

Gameplay clips. You may stream and share gameplay videos and screenshots of our games, including on platforms that pay creators through ads or partner programs (such as YouTube, Twitch or TikTok), as long as you do not suggest we sponsor or endorse you, do not sell the footage itself, and follow these Terms.

11. Discord and community spaces

Our Discord server, social media pages and other community spaces are also governed by our Community Guidelines and by the terms of the platform that hosts them (for example, Discord's Terms of Service). Moderators may remove content and remove or ban members who break these rules.

12. Intellectual property

The Services and everything in them, including games, code, characters, stories, artwork, music, sound, logos, trademarks and Virtual Items, are owned by Electrify Entertainment LLC or our licensors and are protected by copyright, trademark and other laws. "Electrify Entertainment," "DeadShift" and our logos are trademarks of Electrify Entertainment LLC. You may not use them without our written permission, except as Section 10 allows for gameplay clips.

13. Copyright complaints

We respect intellectual property rights. If you believe material in the Services infringes your copyright, send a notice to our designated agent with:

 

  1. your physical or electronic signature;

  2. identification of the copyrighted work you claim is infringed;

  3. identification of the material you claim is infringing and where it is located;

  4. your name, address, telephone number and email address;

  5. a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent or the law; and

  6. a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner.

 

Designated agent: Copyright Agent, Electrify Entertainment LLC, 539 W Commerce Street #4518, Dallas, Texas 75208 · hello@electrifyentertainment.com

 

We may remove material and terminate repeat infringers.

14. Third-party services and links

The Services may rely on or link to services we do not control, including Apple, Google, Unity, Discord, YouTube, Instagram, TikTok and our advertising and analytics partners. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

15. Privacy

Our Privacy Policy explains what information we collect, how we and our partners use it, and the choices you have, including how to limit personalized ads. Our Cookie Policy explains the cookies and similar technologies we use. Both are part of these Terms.

16. Suspension and termination

  • We may suspend or end your access to all or part of the Services, remove Player Content, or reset or remove progress and Virtual Items, with or without notice, if we reasonably believe you broke these Terms, created risk or legal exposure for us or other players, or if required by law.

  • You may stop using the Services at any time by deleting our games. To ask us to delete data we hold about you, see our Privacy Policy.

  • If your access ends, your license to the Services and any Virtual Items ends too. You are not entitled to a refund except where required by law.

  • Sections 7 (no monetary value), 10, 12, and 18 to 25 survive termination.

17. Changes to the Services and game shutdowns

We are always working on our games. We may update, change, suspend or discontinue any game, feature or Virtual Item at any time. Updates may be required to keep playing. If we decide to permanently shut down a game, we will try to give at least 30 days' notice in the game or on our website. Unless the law requires otherwise, we will not owe a refund or compensation for Virtual Items or progress when a game is changed or shut down.

 

(Bold the lead-in words: "Player content.", "Feedback.", "Gameplay clips.", "Designated agent:")

18. Disclaimers

THE SERVICES AND VIRTUAL ITEMS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR FREE OF HARMFUL COMPONENTS, OR THAT PROGRESS OR DATA WILL NEVER BE LOST. Some places do not allow these exclusions, so some of them may not apply to you.

 

Health notice. Some of our games contain horror themes, intense imagery and flashing lights. A small number of people may experience seizures when exposed to flashing lights or patterns. Stop playing and consult a doctor if you feel unwell.

19. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ELECTRIFY AND ITS MEMBERS, MANAGERS, CONTRACTORS, LICENSORS AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, PROGRESS, VIRTUAL ITEMS OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY.

 

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE SIX MONTHS BEFORE THE CLAIM AROSE, OR (B) US $50.

 

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, gross negligence or wilful misconduct, or your rights as a consumer under mandatory law where you live.

20. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless Electrify and its members, managers, contractors and partners from any claims, losses, damages and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your Player Content, or your misuse of the Services.

21. Dispute resolution and governing law

Talk to us first. Most concerns can be solved quickly. Before starting any formal claim, email hello@electrifyentertainment.com with your name, a description of the issue and what you are asking for. We both agree to try in good faith to resolve it informally for 60 days.

 

Binding individual arbitration. If we cannot resolve a dispute informally, you and Electrify agree that any dispute arising out of or relating to the Services or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitration may be held by video or phone, or in Dallas County, Texas, or the county where you live. Payment of fees will follow the AAA's consumer rules.

 

Exceptions. Either of us may bring an individual claim in small claims court, and either of us may ask a court for an injunction to stop infringement or misuse of intellectual property.

 

Class action waiver. You and Electrify agree that claims may be brought only on an individual basis, and not as a plaintiff or class member in any class, consolidated or representative proceeding.

 

30-day opt-out. You may opt out of this arbitration agreement by emailing hello@electrifyentertainment.com, with the subject line "Arbitration Opt-Out" and your name, within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.

 

Governing law and courts. These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Dallas County, Texas, and you and Electrify consent to their jurisdiction. If you live outside the United States, you may also have rights under the mandatory consumer laws of your country, which these Terms do not take away.

 

Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.

22. Additional terms for Apple App Store downloads

If you download a game from Apple's App Store, these terms also apply, and they control if they conflict with the rest of these Terms:

 

  1. Acknowledgement. These Terms are between you and Electrify Entertainment LLC only, not Apple Inc. ("Apple"). Electrify, not Apple, is solely responsible for the game and its content.

  2. Scope of license. Your license is a non-transferable license to use the game on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the game may be accessed by other accounts associated with you through Family Sharing or volume purchasing.

  3. Maintenance and support. Electrify is solely responsible for any maintenance and support of the game. Apple has no obligation to provide maintenance or support.

  4. Warranty. If the game fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the game. Any other claims, losses or costs from a failure to conform to a warranty are Electrify's responsibility, to the extent they are not disclaimed.

  5. Product claims. Electrify, not Apple, is responsible for addressing any claims by you or a third party relating to the game or your use of it, including product liability claims, claims that the game fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.

  6. Intellectual property claims. If a third party claims the game or your use of it infringes their intellectual property rights, Electrify, not Apple, is solely responsible for investigating, defending, settling and discharging that claim.

  7. Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

  8. Developer contact. Questions, complaints or claims about the game go to Electrify Entertainment LLC, 539 W Commerce Street #4518, Dallas, Texas 75208 · hello@electrifyentertainment.com.

  9. Third-party terms. You must comply with applicable third-party terms when using the game, such as your wireless data service agreement.

  10. 1Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.

23. Additional terms for Google Play downloads

If you download a game from Google Play, you also agree to the Google Play Terms of Service https://play.google.com/about/play-terms/. Google is not a party to these Terms and is not responsible for the game or its content. Purchases and refunds are handled under Google Play's policies.

24. General terms

  • Export and sanctions. You will comply with all U.S. and other applicable export control and sanctions laws when using the Services.

  • Entire agreement. These Terms, with the Privacy Policy, Cookie Policy and Community Guidelines, are the entire agreement between you and us about the Services.

  • Severability. If any part of these Terms is found unenforceable, the rest stays in effect.

  • No waiver. Our failure to enforce a right is not a waiver of it.

  • Assignment. You may not transfer these Terms. We may assign them, for example in a merger, acquisition or sale of assets.

  • Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.

  • Notices. We may send notices in the game, on our website or by email. You may send notices to the contact details in Section 25.

  • Language. If these Terms are translated, the English version controls.

25. Contact Us

Electrify Entertainment LLC

539 W Commerce Street #4518

Dallas, Texas 75208, United States

hello@electrifyentertainment.com

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